AMP SERVICE

AMP™ SERVICE provides field service teams with bi-directional access to real-time customer, inventory and other job-related information. By enabling anytime, anywhere access to information, AMP SERVICE virtually eliminates communication bottlenecks and prevents information gaps, miscommunications, and costly mistakes. The result is a field service organization that is more productive, more profitable, and more effective.

AMP SERVICE provides your service organization with the tools to help maximize their field time and productivity. Not only can AMP SERVICE obtain essential information from the enterprise in real time, but it also enables off-line access to data, including the ability to add, edit and update record details. Any changes made while off-line on the Motorola device are automatically reconciled with the enterprise system as soon as network coverage is restored.

AMP SERVICE delivers the following capabilities:
- Dispatch and scheduling
- Call escalation
- Parts ordering and inventory management
- On-the-spot invoicing

Maximize the Value of Enterprise Applications.
AMPower SERVICE seamlessly integrates with backend systems and extends its value to the point of customer interaction. AMP SERVICE can mobilize a single field service application or multiple systems to offer a truly composite application that delivers all the mission-critical components a field technician needs for their daily routine.

Configurable to Meet Your Needs.
AMP SERVICE is a pre-built solution, but can be quickly configured to accommodate your unique business processes and requirements.

Provide Total Control of Mobile Workers.
As part of the Antenna Mobility Platform™, AMP SERVICE leverages the powerful mobile deployment and management capabilities of the AMP™ Management Center to deliver complete, centralized control over the mobile application, users and devices.

Flexible Deployment Options
AMP SERVICE can be deployed as an on-demand service to minimize total cost of ownership, or as on-premise software to ensure greater control, or as a combination of both.